Supplier Information
Suppliers
Zoetis is committed to adding value to its business relationships. The Zoetis Supplier Information section is an e-commerce area designed to maximize relationships with vendors and wholesale distributors already doing business with Zoetis. Pre-approved vendors can track invoices through the Zoetis Accounts Payable web site.
Frequently Asked Questions
Zoetis is now a subsidiary of Pfizer. If you have questions regarding how this relationship affects your PO or invoice processing, please refer to the PDF document below.
Zoetis Accounts Payable
Zoetis vendors can track the status of their invoice at this site.
Working with Zoetis
Procurement Organizations
Our key procurement organizations are Enterprise Procurement and Operations, Zoetis Global Supply and Vet Med R&D.
Strategic Sourcing
Zoetis colleagues follow a documented strategic sourcing process, which helps ensure a solid fit between a project's requirements and a supplier's capabilities. As a result of thorough, up-front analysis, this process also significantly improves the odds of long-term success for all members of a project team. We encourage potential suppliers to familiarize themselves with our process so that when the opportunity arises, they will understand where and how they might add value.
Strategic Sourcing Process
- Identify business need; conduct pre-project planning; review applicable supplier diversity registrations
- Form cross-functional team and define project
- Collect internal and external data
- Perform strategic analysis
- Formulate strategies and develop implementation plans
- Refine implementation plan and select supplier
- Measure, monitor and report project progress
The Strategic Sourcing Process offers a common foundation and framework that provides us with a consistent approach to the sourcing of goods and services. Additionally, this process directly supports Zoetis’ commitment to eliminate redundancies and adopt best practices to optimize costs and streamline efficiencies.
What We Buy
Zoetis is committed to eliminating redundancies and adopting best practices to optimize costs and streamline efficiencies. For U.S. Suppliers — we encourage you to learn more about our supplier terms and conditions and invoice payment guidelines.
Zoetis is in the business of discovering, developing and marketing innovative animal health products, and buys all that is required to support that business as well as general items required to run any business. Please find below a partial list of the product and service areas in which we purchase:
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Zoetis Policies & Procedures
Zoetis standard contract terms require third parties to comply with policies, regulations and directives of Zoetis. Please refer to your contract for applicable policies, regulations and directives. Policies, regulations and directives may be revised from time to time.
Supplier Diversity
At Zoetis, we realize the value of diversity through reflecting it in our supply base. Supplier Diversity is a strategic business process aimed at providing companies owned by minorities and women an equal opportunity to become suppliers to Zoetis and support our efforts to transform the care of animals for a healthier world. We recognize that minority and women owned companies are not always given the opportunity to compete for our business in the same ways as their larger and more widely know counterparts, and as such, make deliberate efforts through our program to further enable fair competition.
Our Supplier Diversity effort is neither a social program nor a promise that participating companies will secure business from Zoetis. It is also not a compromise on the quality, cost, or service requirements that we ask of every supplier. At Zoetis, participating in our Supplier Diversity program is not a guarantee of business, rather, it is a commitment towards ensuring that Diverse Suppliers have fair and continuous opportunities to win our business in the same ways that their larger and more widely known counter parts do.
The benefits and costs of diversity have been thoroughly evaluated by companies and academics for years. A large amount of research exists to show the positive benefits of diversity, when used appropriately by organizations. At Zoetis, we believe that having an organization of people with diverse backgrounds (educational, geographic, ethnic, et. al.) and experiences (professional, social, developmental, et. al.) increases the potential for Zoetis to successfully address large and everyday business challenges by leveraging the different perspectives that result from the diversity. Zoetis has recognized that driving the appropriate animal health benefits and value to our shareholders is achieved in part by ensuring that we purchase our goods and services from a diverse base of suppliers, just as we ask a diverse group of consumers to purchase our finished goods.
Supplier Diversity Contact Information
In order to do business under our Supplier Diversity program, prospective suppliers must be certified as a Minority Business Enterprise (MBE), Woman-owned Business Enterprise (WBE), LGBT or US Federal Government categorized Small Businesses by one of the following certifying organizations that we recognize.
These organizations are:
National Minority Supplier Development Council (NMSDC) at (212) 944-2430 or www.nmsdc.org
Women's Business Enterprise National Council (WBENC) at (202) 872-5515 or www.wbenc.org
U.S. Small Business Administration (SBA) at (202) 606-4000 or www.sba.gov
National Gay & Lesbian Chamber Of Commerce (NGLCC) at (202) 234-9181 or http://www.nglcc.org
Supplier Connection (U.S. based Small Businesses only) at (877) 808-6510 or http://www.supplier-connection.net
Suppliers should register with the above referenced organizations, and for those who are small businesses, please also register at Supplier Connection. Please contact us via email at the following address for further information: TBD@zoetis.com
Supplier Conduct
At Zoetis, responsible supply chain management is core to how we do business. We operate within a framework of principles aligned with ethical, social, and environmental responsibilities to help ensure sustainability of our business and the communities in which we operate.
Accordingly, Zoetis aims to partner with external suppliers that are committed to operating their businesses in a responsible and ethical manner, respecting the rights of the individuals whom they employ, and helping protect the environment.
Zoetis strongly encourages our supply partners to support our Supplier Conduct Principles or adopt their own codes which include expectations similar to ours.
We expect our suppliers to:
- Operate in full compliance with all applicable laws, rules and regulations.
- Conduct their business in an ethical manner, acting with integrity.
- Commit to upholding the human rights of workers and to treat them with dignity and respect.
- Provide a safe and healthy work environment, including any company-provided living quarters.
- Operate in an environmentally responsible and efficient manner to minimize adverse impacts on the environment.
- Facilitate continuous improvement and compliance with the expectations of these principles by using management systems.
Zoetis assesses the performance and adherence to the Supplier Conduct Principles by conducting routine evaluations and onsite assessments. Failure to comply, or failure to correct non-complying situations are grounds for business relationship termination.
Zoetis Supplier Conduct Principles.pdf
Supplier Conduct Position Statement.pdf
Zoetis Standard Terms & Conditions
Please locate your market below to find directions to the Terms & Conditions that are applicable to your Purchase Order.
| Market | Location Terms and Conditions |
| Algeria |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Argentina | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Australia |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 12, 2013 please click on the PDF file below for Terms & Conditions: |
| Austria |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Belgium |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.be/sites/be/en/suppliers/purchase_condition/Pages/PfizerAnimalHealthSA.aspx |
| Bolivia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Brazil | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Bulgaria | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Canada |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Chile |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before March 4, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after March 4, 2013 please click on the PDF file below for Terms & Conditions: |
| China |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Colombia |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before March 5, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after March 5, 2013 please click on the PDF file below for Terms & Conditions: |
| Costa Rica | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Croatia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Czech Republic |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 22, 2013 please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 22, 2013 please click on one of the PDF file below for Terms & Conditions: |
| Dominican Republic | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Ecuador | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Egypt |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| El Salvador | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Finland |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before March 11, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after March 11, 2013 please click on the PDF file below for Terms & Conditions: |
| France |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before March 11, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after March 11, 2013 please click on the PDF file below for Terms & Conditions: |
| Germany |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 18, 2013 please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 18, 2013 please click on one of the PDF file below for Terms & Conditions: |
| Greece | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Guatemala | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Honduras | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Hungary |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| India |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Indonesia |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Ireland |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Israel | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Italy | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Japan | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Kenya | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Korea |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Lebanon | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Lithuania | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Luxembourg | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Malaysia |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Mexico |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Netherlands |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| New Zealand |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 12, 2013 please click on the PDF file below for Terms & Conditions: |
| Nicaragua | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Nigeria |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Pakistan |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Panama | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Peru |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Philippines |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Poland | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Portugal | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Romania |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Russia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Saudi Arabia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Serbia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Singapore |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Slovakia |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Slovenia | Please refer to the Terms & Conditions printed on your Purchase Order. |
| South Africa |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp |
| Spain |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 4, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after February 4, 2013 please click on the PDF file below for Terms & Conditions: |
| Switzerland |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 18, 2013, please refer to the Terms & Conditions printed on your Purchase Order. For all Purchase Orders dated on or after February 18, 2013 please click on the PDF file below for Terms & Conditions: |
| Taiwan | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Thailand |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before March 5, 2013 please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after March 5, 2013 please click on the PDF file below for Terms & Conditions: |
| Turkey | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Ukraine | Please refer to the Terms & Conditions printed on your Purchase Order. |
| United Kingdom |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 1, 2013 please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 1, 2013 please click on the PDF file below for Terms & Conditions: |
| United States |
All Terms & Conditions apply only to goods and services ordered via Purchase Order. For all Purchase Orders dated before February 1, 2013 please click on the following link for Terms & Conditions: http://www.pfizer.com/b2b/suppliers/po_terms_and_conditions.jsp For all Purchase Orders dated on or after February 1, 2013 please click below on the PDF for Terms & Conditions: |
| Uruguay | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Venezuela | Please refer to the Terms & Conditions printed on your Purchase Order. |
| Vietnam | Please refer to the Terms & Conditions printed on your Purchase Order. |